I mentioned in a recent blog that I would write more about the Taxpayer Advocate Service and now is the time. The Taxpayer Advocate Service, TAS for short, is a part of the Department of Treasury as is the IRS but operates independently of the IRS. Their tag line is: “Your Voice at the IRS.” TAS has the mission of assisting taxpayers when they are confused by IRS processes, have reached what seems to be a dead-end or have been unable to resolve an issue on their own. They want to assist taxpayers with understanding their rights and ensuring that they are treated fairly.
TAS’s website says they can help resolve your IRS problem under the following circumstances:
- “Your problem is causing financial difficulties for you, your family, or your business.
- You face (or your business is facing an immediate threat of adverse action).
- You have tried repeatedly to contact the IRS but no one has responded, or the IRS has not responded by the date promised.”
It is recommended that you attempt to resolve issues with the IRS directly before contacting TAS; however, if you find yourself frustrated, confused or at a loss, TAS is available to assist. Once you have made contact, TAS will assign a specific taxpayer advocate to your case who will be able to listen and identify the issues, help you understand what is required to solve the problems and work with you throughout the process to ensure resolution is achieved.
Once you have contacted TAS, collection by the IRS may be suspended while your case is reviewed. This can give you more time to explain your situation and try to change the IRS’s determination. The services of TAS are free and confidential. Your advocate will work with your specific circumstances to find the best resolution possible.
The phone number for TAS is 800-ASK-TAS1 or 877-777-4778, and they can be reached via email using the following address: www.IRS.gov/advocate.
If you would like additional assistance with your IRS issues, contact FlemmerAssociates LLP at 916-576-7050 and we’ll be happy to assist.